London Tyres reserves the rights to change the contents of this website including the website terms and condtions at any time without notice, by posting such changes on the website.
Nothing in these website terms and conditions will affect your statutory rights.
It is the customer’s ultimate responsibility to ensure the goods purchased are the correct fitment and are suitable for their intended use or purpose. If you need advice or help to locate your size, please contact us through the various channels.
We try to keep the website updated and accurate as possible , however goods are subject to availability and if we cannot supply them we will inform at the earliest convenience. We will provide an expected time for delivery if this is unacceptable a full refund will be provided.
The order confirmation sets out the basis upon by which London Tyres agrees to accept an order. It is the customer’s responsibility to ensure that the order confirmation corresponds with the customers own expectations. Any discrepancy should be reported immediately to London Tyres .
Prices listed on this site are inclusive of VAT in all instances. Deliver is charged at our standard rates as is shown at the checkout stage. Shipping rates are adjusted accordingly depending on the number of tyres ordered. Multiple item orders will attract a discount on delivery charges.
Pricing is reviewed regularly and checked against our competitors. London Tyres aims to offer a fair and competitive price on it’s goods. Prices are subject to change at any time.
The goods are sold at the price listed on our web site at the date/time of order. If we find a pricing error on our web site we will inform you as soon as possible and give you the opportunity to reconfirm the order at the correct price or cancel it. If we cannot contact you we will cancel the order. If you cancel and you have paid for the goods, we will issue a full refund.
The payment gateway is provided by Streamline, part of the Royal Bank Of Scotland group. All our transactions our encripted for your own protection. We have the latest 256bit SSL certificate which is the latest method or transfering your financial details securly.
We have the latest payment screening facilites to enable us to proteect against card fraud. We may need to contact you for further information in order to complete your purchase. Please note this is for your own protection.
London Tyres will not deliver the goods until it has received confirmation of payment.
All goods are shipped using our dedicated courier. Most orders will be completed and delivered within 3 working days, however we do state a time scale of between 3 – 5 working days. London Tyres will not be held responsible for delays beyond their control. Responsibility for delivery times will be with the carrier company used. We will however try our utmost to ensure deliveries are prompt.
Goods must be checked upon receipt of delivery. In the event of any damaged or missing goods you should contact London Tyres directly and within 3 working days of order. Deliveries signed for as in good condition and complete can not be rectified afterwards. Confirmation of delivery from the carrier will be presumed to constitute conclusive proof of delivery.
For deliveries to internationial destinations please contact the sales team for a quotation.
Where the Consumer Protection (Distance Selling) Regulations 2000 apply, the customer may cancel the contract within seven days of the goods being delivered and receive a full refund, provided the goods have not been used, and are in the same condition as when supplied. It is the customers responsibility to pay for and arrange the return of the goods.
To cancel your order you should notify our customer services team by email: firstname.lastname@example.org phone: 0845 8628080 or in writing within 7 working days.
Items being returned must be accompanied by a returns authorisation number which will be supplied after notifying us.
Refunds will be less the cost of delivery both ways and 15% of the final value of the order, and monies will only be returned to the orignal purchasing card.
In the unlikely event of any defect arising in your tyres, they will have to be returned and submitted for examination by the manufacturer, to determine the cause of failure. The manufacturers descision will be final.
London Tyres act as an agent for the manufacturer and shall not be deemed resonsible for any labour or shipping costs incurred on any warranty claim.#
Warranty claims must be accompanied with a return authorisation number which will be issued by our customer services team upon notification of the claim.
Please see our seperate policy.